Frequently Asked Questions
We believe in transparency. Here are answers to some of the most common questions customers ask us - so you know exactly what to expect.
Yes! We provide free estimates so you’ll know the cost upfront before any work begins.
In most cases, yes. We understand plumbing issues can’t wait, so we strive to offer same-day service whenever possible.
Absolutely. All of our technicians are fully licensed, trained, and insured for your safety and peace of mind.
We proudly serve the below North Carolina cities:
Farrington, Chapel Hill, Burlington, Haw River, Elon, Durham, Mebane, Graham, Carrboro, and Gibsonville.
Yes, we provide plumbing solutions for both homeowners and businesses.
We handle everything from leaky faucets and clogged drains to water heater replacements, well pumps, and full system installations.
Our plumbers will inspect the issue and explain your options, including cost and longevity, so you can make an informed decision.
Yes, we stand behind our work. Specific warranties vary depending on the service or product, and we’ll explain the details before beginning.
We offer 24/7 emergency service for urgent issues like burst pipes, major leaks, and no hot water.
We accept cash, checks, and most major credit cards. Financing options may also be available for larger jobs.
Regular maintenance, such as annual inspections, drain cleaning, and water heater checkups, can help prevent costly issues down the road.
Don't See Your Question?
We will always be happy to answer any question that makes you feel comfortable and confident in your plumbing decisions.
